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Terms of Service

Last updated: February 12, 2026

These Terms of Service (hereinafter, the "Terms") constitute a legally binding agreement between you (the "User") and AlchemyAI Automations (the "Company") regarding the use of FloWords (the "Application").

By downloading, installing or using the Application, you agree to be bound by these Terms. If you do not accept these Terms, do not use the Application.


1. Definitions

"Application": macOS desktop software developed by the Company for voice-to-text transcription, including updates and associated documentation.
"License": Limited, perpetual and non-exclusive right of use granted through purchase or during the trial period.
"User Content": Transcriptions, audio recordings and any data generated through the use of the Application.
"Third-Party Services": External platforms with which the Application may optionally integrate.

2. License Grant

2.1 License Scope

The Company grants you a perpetual, worldwide, non-exclusive, non-transferable and non-sublicensable license to:

  • Install and use the Application on macOS devices owned or controlled by you
  • Use all available features
  • Access future updates as long as the Company continues development
  • Use the Application for personal or commercial purposes

2.2 Activation Limit

Each license allows activation on a maximum of 20 devices simultaneously. This limit is established to ensure that usage remains within the User's reasonable personal or professional scope and to prevent unauthorized license distribution.

The User may deactivate previously activated devices at any time to free up activations. Requests to extend the device limit for justified reasons will be evaluated at the Company's sole discretion by contacting support@flowords.app.

2.3 Restrictions

The User may not:

  • Reverse engineer, decompile or disassemble the Application
  • Modify, reproduce, distribute, sell, sublicense or lease the Application
  • Remove or alter intellectual property notices
  • Circumvent security or license validation mechanisms
  • Share license keys with unauthorized third parties
  • Use the Application for unlawful activities
  • Exceed the limit of 20 simultaneous device activations

3. Trial Period and Payment Conditions

3.1 Trial Period

The Application offers a 21-day free trial period with full access to all features. Trial period activation information is stored locally on your device to ensure the integrity of the licensing system.

3.2 License Acquisition

After the trial period expires, continued use requires the acquisition of a license through a one-time payment of USD $10.00 (ten US dollars). The license is perpetual and grants indefinite usage rights for the current version and future updates.

3.3 Payment Processing

Payments are processed through third-party payment processors. The Company does not store or have access to payment method information.

3.4 No Refund Policy

Given the availability of a 21-day free trial period with full access to all features, no refunds are granted after license purchase. By completing the purchase, the User acknowledges having thoroughly tested the Application during the evaluation period and that the acquired license meets their expectations and requirements.

In exceptional and duly justified circumstances, the Company may consider refund requests at its sole discretion. Such requests must be submitted to support@flowords.app within 7 days of purchase, accompanied by documentation supporting the exceptional nature of the circumstance.

Any refund granted will result in the immediate revocation of the license, and the User must cease all use of the Application.


4. Intellectual Property

4.1 Company Rights

The Application, including its source code, design, user interface, trademark and all associated intellectual property, is the exclusive property of AlchemyAI Automations and is protected by applicable intellectual property laws.

4.2 Open Source Components

The Application incorporates open source components subject to their respective licenses. The list of components is available within the Application.

4.3 User Content

The User retains all rights to User Content generated through the Application. The Company does not claim ownership rights over said content.

4.4 Feedback

Any suggestion, comment or feedback provided by the User grants the Company a perpetual, worldwide, royalty-free, non-exclusive and transferable license to use, modify and incorporate said feedback without compensation or attribution.


5. Privacy and Data Processing

The processing of personal data is governed by our Privacy Policy. The Application processes transcriptions locally by default. The Company does not access, store or transmit User Content unless the User explicitly activates integrations with Third-Party Services.


6. Third-Party Services

6.1 Optional Nature

Integrations with Third-Party Services are optional and require explicit configuration by the User, including the provision of access credentials (API keys).

6.2 Third-Party Terms

The use of Third-Party Services is subject to the terms and privacy policies of said providers. The Company is not responsible for the availability, performance or data practices of Third-Party Services.

6.3 Data Transmission

When the User activates integrations with Third-Party Services, User Content is transmitted directly from their device to the external provider. The Company does not intercept, store or process data transmitted to Third-Party Services.


7. User Responsibility

The User is solely responsible for:

  • User Content generated through the Application
  • Obtaining necessary consents before recording conversations
  • Complying with applicable laws in their jurisdiction
  • Protecting the confidentiality of their license key
  • Any use of integrated Third-Party Services

8. Warranty Disclaimer

THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

To the maximum extent permitted by applicable law, the Company disclaims all warranties, express, implied or statutory, including without limitation:

  • Warranties of merchantability, fitness for a particular purpose and non-infringement
  • Uninterrupted or error-free availability
  • Specific transcription accuracy (accuracy depends on multiple technical factors)
  • Compatibility with specific hardware configurations
  • Continuous availability of license validation services
  • Performance or availability of Third-Party Services

9. Limitation of Liability

9.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, including without limitation:

  • Loss of data or profits
  • Business interruption
  • Reputational damage
  • Any other damage arising from the use or inability to use the Application

9.2 Maximum Limit

THE COMPANY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE USER FOR THE LICENSE.

9.3 Restrictive Jurisdictions

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, the above limitations shall apply to the maximum extent permitted by law.


10. Indemnification

The User agrees to indemnify, defend and hold harmless the Company, its directors, employees and agents from any claim, damage, loss, liability and expense (including reasonable legal fees) arising from:

  • Violation of these Terms
  • Misuse of the Application
  • Violation of third-party rights
  • User Content generated

11. Termination

11.1 Termination by User

The User may cease using the Application at any time by uninstalling it. To request account data deletion, contact support@flowords.app.

11.2 Termination by Company

The Company reserves the right to revoke licenses and terminate access in the event of:

  • Violation of these Terms
  • Fraudulent or unlawful activities
  • Circumvention of security mechanisms
  • Unauthorized distribution of license keys
  • Systematically exceeding the device activation limit or sharing licenses with unauthorized third parties

11.3 Effects of Termination

Upon termination, the User must immediately cease using the Application. Local data remains on the User's device. Post-termination refunds are at the Company's sole discretion.


12. Modifications

The Company reserves the right to modify these Terms at any time. Substantial changes will be notified through the Application or by updating the "Last updated" date. Continued use after modifications constitutes acceptance of the revised Terms.


13. General Provisions

13.1 Governing Law and Jurisdiction

These Terms shall be governed by the laws of Mexico. For users residing in the United States, the laws of the State of California shall apply. Any disputes shall be resolved in the courts of the applicable jurisdiction.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force.

13.3 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between the parties regarding the use of the Application.

13.4 Waiver

Failure to exercise any right under these Terms shall not constitute a waiver of said right.

13.5 Assignment

The User may not assign or transfer these Terms without prior written consent. The Company may assign these Terms without restriction.


14. Contact

For inquiries about these Terms:

FloWords

support@flowords.app

flowords.app

AlchemyAI Automations

support@alchemyai.tech

alchemyai.tech